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BAY STREET BRIDGE CLOSURE NOTICE Please note for Victoria location clients, effective February 9, 2026, the Bay Street Bridge will be having some upgrade work done that will close bridge traffic one way. The good news, you can get to us by the Bay Street Bridge if coming Westbound. It is open Westbound (downtown to Vic West/Esquimalt).

While cyclists and pedestrians will be allowed to cross, the bridge will be closed to eastbound traffic across the bridge (Victoria West towards downtown) 24/7 for up to four months. Detours with clear signage will guide eastbound traffic.

We anticipate this will cause some traffic congestion so please give yourself lots of time to arrive for your appointments.

NEW UPDATE FOR ICBC CLIENTS Effective March 9, 2026 we will be able to accept and direct bill for ICBC claims. For new ICBC injuries, a client is pre-approved within the first 12 weeks after a motor vehicle incident for up to 25 physiotherapy sessions in that time-frame. Anything outside of the 12 week period will require prior approval to ensure coverage.

If you are a current client, and have a claim with ICBC, please discuss with the office and we can arrange direct billing for you.

PLEASE NOTE FOR SHOULDER INJURIES: We have one physiotherapist in the Victoria clinic who is able to treat neck and shoulder conditions that may be related to any arm/hand symptoms you may be experiencing. If you are not experiencing any symptoms going into the hands/arms it may be better suited to go to general physiotherapy for assistance with your condition. Please discuss with the front desk which therapist would be a good fit for you if you are experiencing some neck and shoulder symptoms.